Privacy policy

Data controller

NS Consulting di Nicolas Spoglianti, P.IVA 04806430239, Via Roveggia 136, 37136 Verona (VR), Italy. Email: info@spoglianticonsulting.com · Phone: +39 347 605 7304.

What data we collect

• Contact form: first name, last name, email, phone, company and the content of your message.
• Bookings: the details you enter to book a consultation, such as name, email, phone and notes about the appointment.
• Newsletter: your email address.
• Browsing data: IP address, browser type and pages visited, collected automatically by the systems that run the website, for security and proper operation.
• If you become a client: the data needed for the contract and invoicing.
• Anonymous statistics: we count page views and clicks on booking, WhatsApp, phone and email, with the page, the language, the general source (for example Google) and the type of device. We use no cookies and collect nothing that identifies you.

Why we use it and on what legal basis

• To answer your requests and manage the appointments you book: steps taken at your request before entering into a contract (Article 6(1)(b) GDPR).
• To send you the newsletter: your consent (Article 6(1)(a)), which you can withdraw at any time with the link in every email or by writing to us.
• To perform the contract and meet tax and accounting obligations, if you become a client (Article 6(1)(b) and (c)).
• To protect the website from abuse and attacks: our legitimate interest (Article 6(1)(f)).

How long we keep it

• Requests and bookings: for as long as needed to handle them and any follow-up contact.
• Newsletter: until you unsubscribe.
• Client data and invoices: for the duration of the relationship and then for 10 years, as Italian law requires for accounting records (Article 2220 of the Italian Civil Code).
• Browsing data: only for as long as strictly needed for the website's security.

Who may receive it

• Wix.com Ltd., the platform that hosts the website, forms, bookings and newsletter, as data processor.
• Email and payment service providers, if you book a paid service, and tax and accounting advisers for legal obligations.
• We do not sell your data and do not use it for advertising.

Transfers outside the European Union

Some providers, such as Wix, may also process data outside the European Union. In those cases the transfer is covered by the safeguards set out in the GDPR, such as European Commission adequacy decisions or standard contractual clauses.

Your rights

You can ask at any time for access to your data, rectification, erasure, restriction of processing and portability, and you can object to processing based on legitimate interest. You can withdraw your consent whenever you wish, without affecting processing carried out before. Write to info@spoglianticonsulting.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) or with the authority of your country.

If you do not provide your data

You are not obliged to give us your data, but without the details requested in the forms we cannot reply to you or book the appointment. We do not take decisions based solely on automated processing.

Advertising and campaign measurement

If you accept them in the cookie banner, we use Google Ads (Google Ireland Limited) to measure the results of our campaigns and, if you choose, to show you our ads. Google receives browsing data such as the pages visited, the ad clicked and whether a booking or contact followed. Legal basis: your consent, which you can withdraw at any time from “Cookie preferences” at the bottom of the page. Google may also process data outside the European Union, with the safeguards required by the GDPR.

Cookies

The website uses technical cookies and, only with your consent, Google Ads cookies: you will find all the details in the cookie policy.